Last updated: 25-11-2025
At [Brand Name], we believe that gambling should always remain a form of entertainment and never be viewed as a way to generate income. Our goal is to provide a safe, transparent, and controlled gaming environment that protects players and promotes responsible behavior.
We are committed to following international responsible gambling standards and implementing effective measures that help players maintain control over their gaming activity.
1. Core Principles of Responsible Gambling
We operate in accordance with the following principles:
- Gambling is a form of entertainment, not a financial solution.
- Players should always remain in control of their time and spending.
- Access to our platform is strictly limited to adults aged 18 and over.
- We do not guarantee winnings or promote “easy money”.
- All games operate based on chance, with transparent rules and outcomes.
- Honest communication, clear terms, and no misleading information.
2. Player Self-Control Tools
To help players manage their gambling activity, we provide a range of self-control tools that can be activated at any time via the user account settings.
Available tools include:
Deposit Limits
Players can set daily, weekly, or monthly limits on the amount they are allowed to deposit.
Betting Limits
Restrictions on the size of individual bets and/or total wagering per session.
Loss Limits
A predefined maximum amount a player is willing to lose within a selected period.
Session Time Limits
Time-based notifications that alert players when they have been playing for an extended period and encourage breaks.
Cooling-Off Periods
Temporary self-restrictions that prevent access to the account for a chosen period (from 24 hours up to 30 days).
Self-Exclusion
Long-term or permanent exclusion options (6 months, 12 months, or indefinite), during which account access cannot be reversed.
3. Underage Protection
We take underage gambling prevention seriously and apply strict age-verification measures.
Our safeguards include:
- Mandatory identity and age verification.
- IP and geolocation checks.
- Automated fraud and behavior monitoring systems.
- No account activation or withdrawals without confirmed age verification.
Accounts identified as belonging to minors are immediately suspended and permanently closed.
4. Recognizing Problem Gambling
Gambling may become problematic if it starts to negatively affect personal, financial, or social well-being. Warning signs may include:
- Spending more time or money than planned.
- Chasing losses.
- Gambling to escape stress or emotional difficulties.
- Neglecting work, family, or responsibilities.
- Feeling anxious or frustrated when unable to play.
If you recognize these signs, we strongly encourage you to use our self-control tools or seek professional support.
5. External Support Organizations
If you feel that gambling is becoming a problem, confidential help is available from independent organizations:
- GamCare – gamcare.org.uk
- Gambling Therapy – gamblingtherapy.org
- BeGambleAware – begambleaware.org
- National Council on Problem Gambling – ncpgambling.org
These organizations provide free advice, support, and resources for individuals and their families.
6. Staff Training and Monitoring
Our staff is trained to recognize signs of problematic gambling behavior and to provide guidance on responsible gaming tools and support options. We actively monitor player behavior to identify potential risks and intervene where appropriate.
7. Advertising and Marketing Responsibility
Our marketing practices are designed to be fair, transparent, and responsible. We do not target minors, do not promote gambling as a source of income, and avoid messaging that encourages excessive or irresponsible play.
8. Our Commitment
Responsible gambling is a continuous process. We regularly review and update our policies, tools, and procedures to ensure compliance with international standards and to provide the safest possible gaming environment for our players.
If you have any questions regarding responsible gambling or need assistance, please contact our support team at any time.